What should check-out instructions include?

The check-out time, what to do with the keys, rubbish, air conditioning and windows, and how to reach you if something goes wrong.

When should I send them?

The evening before check-out works best. Guests read it once and don't need to ask in the morning.

Can I print them instead?

Yes. Print gives you an A5 card you can leave in the apartment, with the same wording as the message.

Airbnb check-out instructions template

Pick the steps that apply. Copy the message or print the card.

Property name (optional)

Check-out time

Before leaving

Your own steps (one per line)

Check-out

Check-out 11:00

Leave the keys on the kitchen table
Take the rubbish out to the bins
Turn off the air conditioning
Close the windows

Message

Check-out at the apartment is at 11:00.

Before you go:
• Leave the keys on the kitchen table
• Take the rubbish out to the bins
• Turn off the air conditioning
• Close the windows

Thank you for staying with us.

The link reopens this card with your details filled in. No account needed.

Put everything on one guest page

Your details carry over. Nothing to re-type.

Check-out goes smoothly when guests know the time and the four or five things you expect. Keep the list short: a long list gets skipped. Copy the message into Airbnb or WhatsApp, or print the card and leave it in the apartment.

Questions

What should check-out instructions include?: The check-out time, what to do with the keys, rubbish, air conditioning and windows, and how to reach you if something goes wrong.
When should I send them?: The evening before check-out works best. Guests read it once and don't need to ask in the morning.
Can I print them instead?: Yes. Print gives you an A5 card you can leave in the apartment, with the same wording as the message.

More free tools: StayCard free tools